AI chatbot and agent
Answers from your knowledge.
The 360D agent works like a well-briefed teammate. It understands the customer, answers from your documents and systems, and hands the conversation over with a summary when it is not confident.
What you get
Your sources only
Price, stock, warranty, and policy come from your documents, and the answer cites them.
Text, voice, and photos
Customers can type, send a voice note, or attach a product photo.
Action, not just a reply
It files orders, returns, and requests, and writes the result into the CRM.
How it happens
We collect the knowledge
PDFs, your site, catalogs, FAQs, and past tickets become the knowledge base.
One agent, every channel
The same agent answers on the site widget, WhatsApp, Telegram, Bale, Rubika, and Eitaa.
Handoff
When confidence is low, a teammate receives the chat with a full summary.